Streamlining Motorcycle Insurance Claims
4th Dimension Innovation - Simplifying the claims process for insurers, brokers, and riders.
Learn More
We appreciate the need to consistently deliver value
Efficiency
We streamline the claims process, saving you time and moneyExpertise
Our team has the knowledge and experience to handle even the most complex claimsCost-Effectiveness
We work with a network of trusted partners to ensure you receive the best valueSeamless Process
We take care of everything, allowing you to focus on what matters most - getting back on the road
How we can help
4th Dimension Innovation Ltd provides services to the motorcycle insurance industry covering all aspects of 1st and 3rd party end-to-end claims handling.
FNOL
First Notification of Loss
Theft investigation
Comprehensive theft investigation services
Counter-fraud investigation
Dedicated counter-fraud investigation solutions
Third party assistance
Assistance for third-party claims and disputes
In-house repair
Comprehensive in-house repair services
Hire
Vehicle hire services for insured clients
Salvage
Efficient salvage and recycling solutions
Storage and Recovery
Collecting and storing your motorcycle prior to repair
Optimizing Your Claims Process
Expert Claims Management
"Our dedicated and experienced team manages every aspect of the claims process, from the initial notification to the final settlement. With meticulous attention to detail and a commitment to efficiency, we ensure accuracy at every stage, providing you with peace of mind and a seamless experience."
Seamless Logistics Management
"We expertly oversee the entire claims lifecycle, from recovery to repair, ensuring a seamless and timely resolution for your clients. With precision, dedication, and a client-centric approach, we deliver exceptional outcomes while providing unparalleled peace of mind."
Nationwide Repair Network
"We harness our extensive network of trusted and certified repair shops to get motorcycles back on the road quickly, safely, and with complete reliability. Using only genuine parts and adhering to industry-leading repair standards, we ensure every repair meets the highest levels of quality and safety."
Data-Driven Insights
"We deliver actionable data and advanced analytics to help you uncover trends, streamline processes, and enhance cost efficiency. Empower your decision-making with precise, data-driven strategies designed to drive measurable results."
Frequently Asked Questions
Our experienced team and efficient processes ensure swift and accurate claims handling, saving you time and resources. We manage everything from initial notification to final settlement, including logistics coordination with our repair warehouse.
By providing efficient, transparent, and timely claims resolution, we contribute to a positive customer experience for your policyholders.
We heavily invest in research and development to constantly optimize processes and integrate cutting-edge technology for improved efficiency and accuracy in our services.
We will always do everything we possibly can to sort out the problem. If we cannot resolve your complaint straightaway, we’ll send you a written acknowledgement within five working days and keep you informed on our progress until your complaint has been resolved. Our regulator gives us a maximum timescale of eight weeks in which to resolve complaints, however we aim to resolve the majority of complaints long before then.
Should you remain unhappy with our final response, or if eight weeks have passed since you first raised the matter with us, you may have the option to refer the matter to the Financial Ombudsman Service (eligibility criteria apply).
4th Dimension is covered by the Financial Ombudsman Service who conduct a fully independent review and resolve individual complaints against financial services institutions in the UK. There is no cost to you for using their service. Is it important to note the Ombudsman will not consider a complaint until 4th Dimension has had the opportunity to address the complaint.